Shipping policy

Processing

We are committed to shipping out your orders as soon as possible. Orders will be processed and shipped up to 72 hours (bussiness hours). You will receive a confirmation letter with tracking number once it’s shipped. 

Delivery     

Canada7-20 business days
United States7-20 business days
Europe7-20 business days
Asia Pacific7-20 business days
Australia, New Zealand and Oceania7-20 business days
Latin America and the Caribbean15-30 business days
Middle East15-30 business days
Africa15-30 business days

 *Shipping times can be affected by variable customs clearance times or public holidays.

Shipping to other countries

Online orders placed with “Standard Insured Shipping” may take up to 72 hrs to process before shipping (Excludes Weekend). Estimated delivery dates depend on location and normally take around 2-4 weeks. 

*Some International destinations may take longer than 8 weeks (BRAZIL, ARGENTINA, SOUTH AFRICA, MEXICO, KUWAIT, SAUDI ARABIA, COSTA RICA, TURKEY). Please make sure you plan accordingly. These destinations have customs and clearing process that takes a while longer.                   


Your tracking code will be sent to you via email once it is shipped.
If your package does not arrive within 20 business days from shipment, please contact our customer service service email at sasatoy@gmail.com